I noticed him greeting and bidding farewell to the other guests fortunate enough not to share the same skin color as mine. In addition, as I exited, he quickly pointed his head downward so he didn’t have to speak. I was there on Saturday, May 6, 2023, between 1:15 - 2 pm. Something must be done to address this unacceptable situation. He simply asked for their boarding passes and IDs. I stayed around to see if he would treat the other guests in the same manner and he did not. After I was finally granted entry, he explained to me how things work in the lounge even though I’ve been there before and I told him I had visited the same exact lounge during previous travel excursions. This was after I asked him if there was another way to identify me. I had arrived to the airport and checked into my flight on Alaska Airlines at the Terminal 3 E Gates check in area. I’ve never been asked for my card before.Īs I searched through my wallet for my Platinum card, he asked me to recite my home address in front of the others in line. Assuming you have your Plat and you want to bring in your wife as a guest, there will. For Delta Skyclub, both of you have to be flying Delta. The space is small but once inside, not bad. ![]() Upon entry, he proceeded to ask me for my boarding pass, my ID and my Platinum card. So, for the Centurion Lounge, as long as you have your Plat, you can bring in a guest (at least for 2022) without a charge and once inside, everything is free. For a hefty 695 annual fee, cardmembers get access to the Centurion Lounge any time they fly. Based on the other reviews outlining similar complaints, perhaps his name was Matt. The Platinum Card from American Express is AmEx's most popular card for travelers. I am humiliated and appalled by the way I was treated by the young man at the front desk. ![]() I was also racially profiled at the Centurion Lounge today in Las Vegas.
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